Track Package

Use your AWB to track your package route.

Frequently Asked Questions (FAQs)

What is an eFulfillment service, and how does it work?

eFulfillment means outsourcing the storage, packing, and shipping of your online orders. Altexpress handles it all, so you can focus on growth.

Can I use Altexpress for international deliveries and COD?

Yes! We offer international parcel delivery across Europe with 24–48h shipping and next-day cash-on-delivery (COD) in 7 countries: Romania, Bulgaria, Hungary, Croatia, the Czech Republic, Slovakia, and Poland.

Where are Altexpress warehouses located?

Our network includes regional fulfillment centers across Europe, powered by the UNIQ Fulfillment Network, with strategic hubs in Romania (Bucharest, Oradea).

What platforms does Altexpress integrate with?

You can connect Shopify, WooCommerce, eMAG, and more. Integrations are fast, seamless, and API-based.

How does Altexpress handle returns and refunds?

We automate reverse logistics, ensuring smooth return processes and improved customer experience from pickup to reception.